By using this website or engaging Mafany & Associates for services, you agree to the following terms.

Services provided by Mafany & Associates are professional support services intended to assist clients with organization, documentation, and administrative matters.

These services do not constitute legal advice, medical advice, financial advice, or licensed professional consultation.

All services are provided based on the information supplied by the client.

Clients remain responsible for decisions, actions, and outcomes resulting from the use of these services.

Project scope, deliverables, and timelines are agreed upon before work begins.

Payment terms are confirmed prior to the start of any project.

Refunds, revisions, or adjustments are evaluated on a case by case basis depending on the status of the work performed.

Mafany & Associates shall not be liable for any indirect or consequential damages arising from the use of services provided.

By engaging Mafany & Associates, the client acknowledges and accepts these terms.

Good. I will give you the three professional assets every consulting or professional service business uses. These will help you look structured, professional, and protect your business.

1⃣ Client Service Agreement

2⃣ Payment Confirmation Message

3⃣ Consultation Script You can reuse these with every client.

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CLIENT SERVICE AGREEMENT​

Mafany & Associates

Service Agreement

This agreement outlines the terms of service between Mafany & Associates and the client receiving services.

By engaging Mafany & Associates, the client acknowledges and agrees to the terms outlined below.

Scope of Services

Mafany & Associates provides professional support services including consultation, document preparation, administrative assistance, organizational support, and project based services depending on the service tier selected.

All services are provided based on information supplied by the client.

Mafany & Associates does not provide legal advice, medical advice, financial advice, or licensed professional consultation.

Client Responsibilities

Clients agree to provide accurate information and required documentation necessary for the completion of services.

Clients remain responsible for all final decisions, submissions, and actions taken based on services provided.

Project Scope

Each project will be clearly defined before work begins. The scope of services, deliverables, and expected timeline will be discussed and confirmed before any project starts.

Any additional work requested outside the agreed scope may require a new agreement.

Payment Terms

Payment terms are confirmed prior to the start of any project.

Work begins only after payment confirmation unless otherwise agreed.

Payments are accepted through approved payment methods communicated to the client.

Revisions

If revisions are required, reasonable adjustments may be provided depending on the service requested.

Revision availability may vary depending on the project scope.

Cancellation Policy

Clients may cancel services prior to the start of work. If work has already begun, partial or full refunds may not be available depending on the amount of work completed.

Limitation of Liability

Mafany & Associates provides services in good faith based on the information provided by the client.

Mafany & Associates shall not be held liable for outcomes resulting from decisions, submissions, or actions taken by the client after services are delivered.

Acceptance of Terms

By proceeding with services, the client acknowledges and accepts the terms outlined in this agreement.

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PAYMENT CONFIRMATION MESSAGE​

You can send this after the client pays.

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Subject: Payment Confirmation – Mafany & Associates

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Hello,

Thank you for your payment. Your payment has been successfully received and your project is now confirmed.

We will begin work based on the information provided through your intake form and consultation.

If any additional information is required during the process, we will contact you directly.

You will receive your completed deliverable within the agreed timeline.

Thank you for choosing Mafany & Associates.

Best regards

Mafany & Associates

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CONSULTATION SCRIPT

This helps you run a professional consultation.

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Opening

Thank you for taking the time to speak with me today. I reviewed your intake form and would like to understand your situation a bit better so we can determine the best way to move forward.

Clarifying Questions

What is the main outcome you are hoping to achieve?

What challenges are you currently experiencing?

What have you already tried so far?

Is there a specific timeline you are working within?

Scope Identification

Based on what you described, I recommend focusing on the following areas.

Explain the work you will perform.

Explain expected deliverables.

Explain timeline.

Pricing Confirmation

Based on the scope discussed, the project will fall under the appropriate service tier.

Confirm pricing and next steps.

Closing

Once payment is confirmed, I will begin working on your project and will keep you updated throughout the process.

Good question. For your type of business FAQ + Intake are two of the most important parts of the website because they:

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• build trust

• answer objections before clients ask

• explain your process

• make clients feel safe paying

Below is professional content you can place directly on your site.